JOHNSON’S® No More Tangles® Detangling Spray

1 2 3 4 5 3.47 out of 5 stars

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Product Reviews
1 2 3 4 5
17 reviews 56% recommend this product Write a Review

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3.5
1 - 8 of 17 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 year 9 months ago

Might as well Spray Water in your Hair.

Review Questions: 
Age of Child: N/A
Province: Ontario
Number of Children: 0
Review Text: 
This does absolutely nothing to detangle hair. Its like spraying water in your hair. Not moisturizing at all.
Nickname: 
Sam
Location: 
Ottawa
Client Responses: 
Response from Johnson and Johnson, JohnsonsBaby, Consumer Care 1 year 9 months ago
We're sorry to hear our product didn't work out for you. We'd like to hear more about your experience. Give us a call at 1-877-223-9807. We're available M-F 9AM-5:30PM ET. We hope to chat soon!
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Rating: 
1 2 3 4 5
Submission Date: 
2 years 5 months ago

We used to love this, but

Review Questions: 
Purchase Location: Walmart®
Age of Child: 7 to 12 months
Skin Type: Sensitive
Province: British Columbia
Number of Children: 3
Review Text: 
We used to love this product it really helped brushing my daughters tangles out of her curly hair and then the sent changed. It now irritates both our noses and throats. To the point we end up in coughing fits. It’s horrible. We had to go buy a different brand. Won’t buy this product anymore
Nickname: 
Brandi
Location: 
Langley, BC
Client Responses: 
Response from Johnson and Johnson, Johnson's , CCC 2 years 5 months ago
Hey there! We're so sorry to hear our Detangling Spray has been upsetting you and your little ones nose and throat! This isn't something we'd expect and we'd like to learn more about your experience. When you can, please give us a call at ​1-877-223-9807. We're here to help M-F, from 9AM to 5:30 PM ET. We hope to hear from you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
2 years 9 months ago

We don't like the new scent

Review Questions: 
Purchase Location: Loblaws®
Age of Child: N/A
Skin Type: N/A
Province: Ontario
Number of Children: 1
Review Text: 
We've been using this product for years on my 10 year old daughters hair. One of the best products we've used, and we use it every morning. But we are not happy with the new scent. Why change something so classic?? It actually irritates our noses the new scent is so sharp. Now my daughter plugs her nose when I have to spray it in her hair. We went shopping for a new detangler today because we dislike it so much. It's a shame, it worked so well and is reasonably priced.
Nickname: 
Lee43
Location: 
St. Catharines, ON
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S, Consumer Care 2 years 9 months ago
We're so sorry to hear this! We'd like to speak with you to learn more. Please give us a call at 1-866-565-2229. We're available Monday through Friday, 9am to 5:30pm ET. We look forward to speaking with you!
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Rating: 
1 2 3 4 5
Submission Date: 
3 years 2 weeks ago

Don;t like the recent change

Review Questions: 
Purchase Location: Walmart®
Age of Child: More than 18 months
Skin Type: Other
Province: Alberta
Number of Children: 1
Review Text: 
You recently changed the scent and I think the formula in this product and I have to say i don't like the change! I used to enjoy the smell, but now i don't. It also seems to make my son's hair greasier than it used to. Not sure what changed but I definitely like the old better than the new!
Nickname: 
SNeg
Location: 
Edmonton, AB, Canada
Client Responses: 
Response from Johnson and Johnson, Johnsons Baby CA, Consumer Service 3 years 2 weeks ago
Thank you for sharing your review with us! We're so sorry to hear your son's hair became greasy after using our Detangling Spray. We'd like to gather more information about your experience and help to make this right. When you have a free moment, please give us a call at 1-866-565-2229. We're available Monday-Friday from 9a-5:30p ET. We hope to hear from you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
6 months 3 weeks ago

No More No More Tangles :( So Sad to See a Great Product Go!

Review Questions: 
Purchase Location: Other Grocery Store
Age of Child: N/A
Skin Type: N/A
Province: Alberta
Number of Children: 2
Review Text: 
I have been using No More Tangles since I was 4 or 5. I'm 51! That's 47 years! I recommended it to my roommates in college and now my daughter has used it for years. I LOVED how it works, makes my hair feel and SMELLS! Now, it stinks. Literally, the smell is awful. It no longer gets the tangles out. I can't keep quiet about how awful the new product is. Please switch it back!
Nickname: 
Jippy
Location: 
Santa Barbara California
Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Service 6 months 3 weeks ago
We're sorry to hear about this and we'd like to learn more from you. Please give us a call at 1-877-223-9807 Mon-Fri 9AM - 5:30PM ET. We look forward to hearing from you.
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Rating: 
1 2 3 4 5
Submission Date: 
2 years 10 months ago

No more tears my butt

Review Questions: 
Purchase Location: Walmart®
Age of Child: 13 to 18 months
Skin Type: Other
Province: Ontario
Number of Children: 2
Review Text: 
Your product didn’t only cause tears BUT it made me go blind in one eye for an entire day. I demand a refund.
Nickname: 
Tortilla
Location: 
Toronto, ON
Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Service 2 years 10 months ago
Give us a call, Tortilla. We'd love to see what we can do to help, and are available at 1-866-565-2229 between 9am and 5:30pm ET, Monday-Friday. Just be sure to mention your username when you do!
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 5 days ago

The smell is strong

Review Questions: 
Purchase Location: Other Grocery Store
Age of Child: N/A
Skin Type: N/A
Province: Manitoba
Number of Children: 0
Review Text: 
Very strong scent. It is too strong. makes me cough. It is like inhaling toxins. Please go fragrance free. It detangles but boy the smell is suffocating.
Nickname: 
Kat
Location: 
Winnipeg
Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Care 3 weeks 5 days ago
Thank you for sharing your feedback with us. We'd love to have a chance to learn more about your experience. Please call us at 1-877-223-9807 M-F 9 am-5:30 pm ET. Talk to you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
3 years 2 weeks ago
Review Text: 
[This review was collected as part of a promotion.] I really liked using both products. I was pleasantly surprised but the scent. Both fragrances smell amazing! The shampoo works great on my little girl’s hair but it would have been nice to get the conditioner so I could really tell the effectiveness of both products together. I had to use another brand & another kind of conditioner at first so it’s more difficult to test the product. My little girl has very long hair so I MUST use a conditioner after shampooing! The Detangler is super convenient because it’s a spray conditioner so I used it a lot!! And it’s still not empty. I wouldn’t say it’s super effective but it’s enough effective. I would buy both products again.
Nickname: 
Midolicious
Location: