JOHNSON’S® Baby Shampoo

I really appreciate your concern about removing harmful chemicals from your product and I am a fan the products with more natural and less harmful ingredients. However, since you've changed the formula, your classic shampoo is not tear free anymore. Every time We use it, it burns the baby's eyes and he screams. He had no problem with the previous bottle which was the old formula. I had no choice but give it up and switch to another brand (Burt's bees). The problem is the other brand is not budget friendly. I hope you fix the issue (without bringing back the harmful chemicals) and parents like me we can use Johnson's again.

I have a very sensitive skin, so I've been using baby products even though I am an adult now. I tried this shampoo and after a week of using i have an irritation on my forehead, scalp, and on my right cheeks. I am planning to go to a dermatologist to see what happened to my skin because it feels like its burning. My husband uses it too and he has a little scars on his scalp too. I think there is something wrong with this shampoo. I bought it at Real Canadian Superstore

I am 60 and have very, very sensitive skin. As I used the J&J products when I was a kid, and for my own children, I was using the J&J baby shampoo to avoid skin reactions. I had great success for the last couple of years with no reactions. But I used the new formula (2018) and noticed a burning sensation issue after the first use. Since I did not know it was the cause, I used the new formula for two more days, before realizing the new baby shampoo was the problem. I discontinued using it then, but it took a week for the skin on my face to recover from the reaction, including red irritated skin and peeling. I cannot imagine using this new formula on a baby...

I've been using Johnson Baby Shampoo most of my lifetime (I'm 73 now and can't recall the last time I used anything else..,no jokes...I do have a good memory). The most recent version of this product appears to have come out mid-2018 because I still have a bottle of the previous one also purchased this year. The replacement is too watery and will require more of the product to be used during each hair washing. I will probably keep using it because I prefer a gentle shampoo but I'd prefer the option of buying the previous version as well since it is more effective and can be used more sparingly. Also, I do not like the new plunger style top at all. At least go back to the old style cap.

We have been using this for 5 years on both of our children and we will continue to use it as long as we can. It doesn't burn their eyes and is gentle on their hair.

I love the shampoo leaves my sons hair soft and smells fresh!! I would totally buy again as well for my new baby !! This shampoo leaves hair shinny too!!!

I love this shampoo for my kids because it is gentle on the skin,smells fresh and not very strong. It is a brand I trust and have grown up with.I recommend this Shampoo and wash because I is effective and gentle for everyone.This shampoo and wash does not sting the eyes or nose when you use it in the shower.

I love all of their products I use this on my baby and she has never had a reaction to it and it gets her very clean and she does get pretty dirty also if you get it in your baby’s eyes it doesn’t bug them like some other products may