JOHNSON’S® COTTONTOUCH® Face & Body Lotion

1 2 3 4 5 4.66 out of 5 stars

Breakdown

5
184
4
51
3
5
2
2
1
4
Product Reviews
1 2 3 4 5
246 reviews 96% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.7
1 - 8 of 244 Reviews
  • Filter By
Rating: 
1 2 3 4 5
Submission Date: 
4 years 2 months ago

Discontinued????

Review Questions: 
Purchase Location: Walmart®
Age of Child: More than 18 months
Skin Type: Sensitive
Province: Manitoba
Number of Children: 1
Review Text: 
I'm in Canada. And I can't find this baby cream anywhere. Is this discontinued. Can someone please please tell me where I can buy this online? This is the only cream that worked with my baby's dry eczema prone skin. Thanks.
Nickname: 
MrsGee
Location: 
WINNIPEG
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
2 years 1 month ago

Stinks

Review Questions: 
Purchase Location: Other Grocery Store
Age of Child: N/A
Skin Type: N/A
Province: British Columbia
Number of Children: 0
Review Text: 
This has a very strong scent for a product intended for newborns.
Nickname: 
RUBY
Location: 
Nanaimo
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

Smells amazing

Review Questions: 
Purchase Location: Walmart®
Age of Child: 4 to 6 months
Skin Type: Sensitive
Province: Alberta
Number of Children: 4+
Review Text: 
We love this lotion and smell!!! Very moisturizing, gentle on baby’s skin and affordable! We love this!
Nickname: 
Candace
Location: 
Lethbridge
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

Scent very strong, burning sensitive skin!! Do not buy!

Review Questions: 
Purchase Location: Other Grocery Store
Age of Child: 0 to 3 months
Skin Type: Sensitive
Province: British Columbia
Number of Children: 4+
Review Text: 
I bought this for my newborn son and realized when about to use how strong the scent was! So I decided to try it on my face first and it instantly burned, it smells super strong like cheap shampoo. It’s definitely not safe for new babies! The bedtime bath formula and lotion has been used and loved on all 5 of my children so I expected this formula to also be great but I’m so upset at the purchase I may boycott all products from now on.
Nickname: 
FaithS
Location: 
Grand Forks
Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Service 3 months 6 days ago
We're very sorry to hear about your experience with our lotion. We'd never expect that to happen with our products and we'd like to see how we can help. Please call us at 1-877-223-9807 between 9-5:30PM ET, Monday through Friday and share your reviewer username. We hope to hear from you soon.
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
3 months 2 weeks ago

Love the smell!

Review Questions: 
Age of Child: More than 18 months
Province: Saskatchewan
Number of Children: 1
Review Text: 
This is the only one we buy since everyone loves the smell of cottontouch!
Nickname: 
EricaS
Location: 
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
9 months 4 weeks ago

Review

Review Questions: 
Purchase Location: Walmart®
Age of Child: More than 18 months
Skin Type: Combination
Province: Alberta
Number of Children: 1
Review Text: 
This is so good!!!! I love it!!!! Im always using Johnsons ever since
Nickname: 
Yvonne
Location: 
Edmonton
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
12 months 11 hours ago

Smell is not suitable for babies

Review Questions: 
Purchase Location: Loblaws®
Age of Child: 7 to 12 months
Skin Type: Sensitive
Province: British Columbia
Number of Children: 1
Review Text: 
The scent is too too strong for baby. I can’t believe this product is for babies. They should change the name to “cotton slap” or something. I had to throw away. That is so terrible!!
Nickname: 
Boong
Location: 
Kelowna
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
1 year 3 months ago

Awful product

Review Questions: 
Purchase Location: Walmart®
Age of Child: 13 to 18 months
Skin Type: Other
Province: Ontario
Number of Children: 1
Review Text: 
This product is far too scented and synthetic for babies, especially newborns! I decided to try this product on my 12 month old, as it was labelled newborn. I was thinking it must be gentle. However, my little one ended up with a SEVERE case of contact dermatitis all over his tiny body. My kid has a never had allergies or skin issues before. We have used a variety of higher quality products (Aveeno Baby,Burts Bees, Live Clean, Baby Bum to make a few) with no issues. Please reconsider using this product on your child! Read the ingredients, smell the product, and consider finding a gentler product for your little one’s delicate skin!
Nickname: 
Giles20k
Location: 
Toronto, ON
Client Responses: 
Response from Johnson and Johnson, JohnsonsBaby, Consumer Care 1 year 3 months ago
We're so sorry to hear that this happened. This isn't typical, so we'd really like to chat more with you. Give us a call at 1-877-223-9807. We're available M-F 9AM-5:30PM ET. We hope to hear from you soon!
Report: