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JOHNSON’S® HEAD-TO-TOE extra moisturizing baby wash

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Extra Moisturizing wash
Extra Moisturizing Cream

JOHNSON’S® NEW HEAD-TO-TOE™ extra moisturizing wash and cream have 10x more moisturizers*
*10x more moisturizers vs. JOHNSON’S® HEAD-TO-TOE™ wash

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1 reviews 0% recommend this product Write a Review

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Rating: 
1 2 3 4 5
Submission Date: 
4 months 3 weeks ago

Terrible packaging and dispenser

Review Questions: 
Purchase Location: Other Drug Store
Age of Child: 13 to 18 months
Skin Type: Combination
Province: Ontario
Number of Children: 1
Review Text: 
I spent the best part of 5 mins pulling, picking, ripping and tugging at the clear plastic which has useless a perforated strip as the plastic is so tightly heated onto the top. I resorted to scissors to finally tear and yank the thing off. To make matters worse, the pump action didn't work so I had to switch it with a regular top to dispense. What a mess! I'm sure the product itself is fine but invest is some better packaging. I've used tops that turn and release the pump at first use to prevent tamper. The cheap clear plastic could have been a pull off strip or a perforation around the neck versus a melted mess on the pump head. I will revert to the regular top from now on.
Nickname: 
Tse
Location: 
Mississauga, ON, Canada
Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Care Center 4 months 3 weeks ago
We're sorry to hear that the packaging gave you so much trouble. We'd love to help, so give us a call at 1-866-565-2229 anytime between 9AM and 5:30PM ET Monday through Friday. We hope to hear from you soon!
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